Frequently Asked Questions

Yes. You retain custody of your funds and control of your exchange accounts at all times. Black Box Crypto™ does not take possession of your assets.

No. Exchange credentials are encrypted for use on the customer-owned device and are not stored as cloud-held private keys.

Use read and trading permissions only, with withdrawals disabled. Setup guidance is available for Coinbase, Binance, and Kraken.

Your assets remain in your exchange accounts or personal wallets. You can pause automation and revoke API access from the exchange at any time.

Use a unique password, enable multi-factor authentication, keep exchange withdrawal permission disabled, and review connected credentials regularly.

Black Box Crypto™ combines customer-owned hardware, market intelligence, trading automation, and portfolio tools in one coordinated platform while the customer retains custody.

It is broader than a single bot. Multiple prediction and strategy systems contribute evidence, while portfolio rules, exchange conditions, and execution controls shape each action.

Coinbase, Binance, and Kraken are the primary supported trading integrations. Availability can vary by region and by the products each exchange makes available to an account.

Yes. Portfolio and exchange controls let you pause new buying while retaining visibility into holdings and account status.

AlchemyAI evaluates structured market evidence and confidence signals. Those signals complement portfolio settings and execution safeguards rather than replacing customer controls.

It is a dedicated customer-owned appliance that runs local trading services, supports secure exchange connectivity, and presents real-time operating status.

No. Once configured, the Black Box operates independently from a personal computer so the trading services have a stable, always-available home.

The device monitors connectivity and resumes coordinated activity when service returns. Multiple supported network paths can provide additional resilience.

Signed service releases are coordinated through the platform and installed through the Box update system, with health and version status available for monitoring.

Review the current plans and join the Black Box waitlist. Release communication will explain availability and the guided activation process.

Current planning prices are $19.99 per month for Beginner, $49.99 for Intermediate, and $149.99 for Advanced. See the subscriptions page for the latest tier details.

The current appliance price is $3,500, and the launch package includes 90 days of Advanced service before ongoing plan selection.

Sandbox access is limited to approved or invited accounts during testing. New public visitors can join the device waitlist for availability updates.

No. Cryptocurrency markets carry substantial risk, and no strategy can guarantee a profit or eliminate the possibility of loss.

Leverage is not used by default. The platform focuses on exchange-connected spot workflows, portfolio controls, and bounded position sizing.

Execution records account for exchange responses and available bid/ask conditions. Actual results can still be affected by fees, spread, liquidity, and slippage.

The results page presents recent anonymized completed transactions. These examples are historical outcomes, not promises of future performance.

Use the User Feedback page or call sales and support at +1 877 443 1365.

Black Box Crypto™ does not replace professional tax reporting. Export exchange history and use a dedicated tax platform or qualified tax professional.

Yes. Authenticated views provide holdings, completed transactions, notifications, account status, and operating information appropriate to the customer's plan and setup.

Visit the technology page for the hardware architecture, AlchemyAI pipeline, custody model, connectivity, and patent details.